Context HelpIf you get lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will open. It includes in-depth information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.
Video TutorialsWe have a vast collection of tutorial video clips explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't discover the solution you are looking for, check out our extensive FAQ section, which comprises questions asked by actual people and provides real solutions. We periodically "revamp" our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our system.
Ticketing SystemIf you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24x7 and eager to assist you with any query. Each trouble ticket you open will be replied to in less than sixty minutes (the average support ticket response time being about 20 mins), so you won't have to wait a long time to get an answer to your question.